1995741 Alberta LTD O/A Paws Pet Pad Privacy Policy/Terms and Conditions
1995741 ALBERTA LTD O/A Paws Pet Pad respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending updates about your dog, promotions, and reminders related to your upcoming booking or updated on current stay.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact 1995741 Alberta LTD O/A Paws Pet Pad at 780-900-8639 or info@pawspetpad.ca for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@pawspetpad.ca or 780-900-8639. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. 1995741 Alberta LTD O/A Paws Pet Pad will not sell, rent, or share the collected mobile numbers
More Privacy Policy Terms & Conditions
1995741 Alberta LTD O/A Paws Pet Pad is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information.
This policy applies to 1995741 Alberta LTD O/A Paws Pet Pad. The policy also applies to any person providing services on our behalf. A copy of this policy is provided to any client on request.
WHAT IS PERSONAL INFORMATION
Personal information means information about an identifiable individual. This includes an individual’s name, home address, email address, and phone number, etc.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect only the personal information that we need for the purposes of providing services to our clients, including personal information needed to:
• open and manage an account
• enroll a client in a program or book services
• guarantee a service
• send out reservation information or request information
• provide warranties for products and services
• contact clients about appointments
• follow up with clients to determine satisfaction with products and services
• notify clients of upcoming events of interest
• administer our loyalty program
• grant credit
• provide updates or records of transactions
• communicate about products, services or changes to such
• communicate about services, opportunities or otherwise communicate about daily business activities relevant to clients of 1995741 Alberta LTD O/A Paws Pet Pad
We normally collect client information directly from our clients. We may collect your information from other persons with your consent or as authorized by law. We inform our clients, before or at the time of collecting personal information, of the purposes for which we are collecting the information. However, we don’t provide this notification when a client volunteers information for an obvious purpose (for example, producing a credit card for an in-store purchase when the information will be used only to process the payment).
USE OF SERVICE PROVIDERS OUTSIDE OF CANADA
Our service providers in the U.S.A. collect, use or disclose your personal information for the following purposes:
• open and manage an account and for all related activities, services or communications related to the account and services requested or managed through the account.
• follow up with clients to determine satisfaction with products and services
• notify clients of upcoming events of interest
• administer our loyalty program
• grant credit and administer transactions
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CONSENT
We ask for consent to collect, use or disclose client personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.
We ask for your express consent for some purposes and may not be able to provide certain services if you are unwilling to provide consent to the collection, use or disclosure of certain personal information. Where express consent is needed, we will normally ask clients to provide their consent orally (in person, by telephone), in writing (by signing a consent form, by checking a box on a form, or electronically (by clicking a button).
A client may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfil our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.
We may collect, use or disclose client personal information without consent only as authorized by law. For example, we may not request consent when the collection, use or disclosure is reasonable for an investigation or legal proceeding, to collect a debt owed to our organization, in an emergency that threatens life, health or safety, or when the personal information is from a public telephone directory.
HOW DOE WE USE AND DISCLOSE PERSONAL INFORMATION?
We use and disclose client personal information only for the purposes for which the information was collected, except as authorized by law. For example, we may use client contact information to deliver goods. The law also allows us to use that contact information for the purpose of collecting a debt owed to our organization, should that be necessary.
If we wish to use or disclose your personal information for any new business purpose, we will ask for your consent.
HOW DO WE SAFEGUARD PERSONAL INFORMATION?
We make every reasonable effort to ensure that client information is accurate and complete. We rely on our clients to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible.
In some cases we may ask for a written request for correction. We protect client personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.
We will notify the Office of the Information and Privacy Commissioner of Alberta, without delay, of a security breach affecting personal information if it creates a real risk of significant harm to individuals.
We retain client personal information only as long as is reasonable to fulfil the purposes for which the information was collected or for legal or business purposes.
We render client personal information non-identifying, or destroy records containing personal information once the information is no longer needed.
We use appropriate security measures when destroying client personal information, including shredding paper records and permanently deleting electronic records.